Terms And Conditions

These Terms & Conditions govern your use of ValentraLodge’s casino hotel resort services, including bookings, site usage, and on-premise casino gaming. Please read carefully.

1. Agreement & Definitions
By accessing our site or booking a casino hotel stay, you agree to be bound by these Terms. “ValentraLodge,” “we,” “us” refers to the casino hotel resort operator.

2. Bookings & Payments
Bookings require valid credit card payment. We reserve the right to authorize cards before confirming room and casino hotel reservations.

3. Cancellation Policy
Cancel up to 48 hours before arrival to avoid charges. Late cancellations incur one-night room cost. Special promotions may have stricter terms.

4. Check-in/Check-out
Check-in begins at 3 PM local time; check-out is by 11 AM. Early/late stays available for a fee, subject to availability.

5. Casino Gaming Rules
Guests must meet legal age (21+ or region-specific) to enter the casino hotel gaming area. All games are governed by official rules facilitated by our casino staff. Gaming is at your own risk; we encourage responsible play.

6. Guest Conduct
Guests must act respectfully in all casino hotel and resort areas. Disruptive behavior may result in denial of hotel or casino access without refund.

7. Liability & Insurance
ValentraLodge is not liable for personal property loss or injury unless caused by our negligence. Guests are responsible for their spel and belongings.

8. Rates & Taxes
Room and casino rates exclude local taxes, service fees, and resort charges. Rates may change based on demand and season.

9. Privacy & Data Protection
Personal data is handled per our Privacy Policy. Please review our privacy policy independently.

10. Intellectual Property
All site content is owned by ValentraLodge and protected by copyright. No content may be used without permission.

11. Amendments & Termination
We may change Terms at any time with notice on the website. If you disagree, stop using our services or site.

12. Governing Law
These Terms are governed by the applicable jurisdiction. Disputes will go to the proper local courts.

13. Contact
Questions or disputes regarding Terms should be directed to [email protected] or addressed to our legal office.